Customer Service Administrator

Do you want to join a forward-thinking company? Why not be part of an expanding company who have prided themselves on service and reputation since its inception in 2005? If so, Seven Logistics is just the company that you have been looking for.

We are seeking to appoint a part-time Customer Service Administrator to join our busy Transport Operations Customer Service Team. If you are a vibrant and driven individual, with experience in providing excellent customer service to customers along with excellent administrative skills then we want to hear from you. Be part of a team where no day at work is dull.

 

This role is a minimum of 30 hours per week covering Monday to Friday.

 

Main duties include:

  • Accurate delivery note input
  • Monitoring generic emails and distributing as required
  • Answering and forwarding telephone calls
  • General customer service and administrative duties
  • Destin8 Releases and checking pin numbers, when required
  • POD uploading into customer systems

 

Skills and Attributes Required

  • Ability to maintain a high level of customer service under pressure
  • Good attention to detail
  • Professional and courteous telephone manner
  • Ability to prioritise
  • Strong time management skills
  • Good team player
  • Strong IT skills


Benefits:

  • Competitive salary (pro rata based on hours per week)
  • 20 days holiday pro rota which increases with length of service, up to 25 days
  • Life assurance
  • Free 24-hour Employee Assistance Programme
  • Free health & wellbeing subscription
  • Sister companies to provide more opportunities for progression
  • Company Pension
  • On-site parking

 

Schedule:

Day shift – Monday to Friday


COVID-19 considerations:
Seven is working in line with current government guidance in relation to covid-19 and taking all precautionary measures to ensure our staff and visitors are safe. Guidance will be provided on your arrival.

 

Application deadline: 28/02/2022
Expected start date: 04/04/2022

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Felixstowe

Fagbury Dock
The Dock
IP11 4HQ
01394 6737777

London Gateway

Park 2
Pacific Ocean off Ocean Boulevard
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Southampton

Unit F12
Cracknore IND EST,
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1000 Ashley Industrial  Estate,
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Customer Service Administrator